Sunday, November 14, 2010
Control4 stinks
Recently I finally broke down and bought an AppleTV (more on that an a different post) but when I went to connect it to the system I couldn't since end users are not allowed/able to change settings on it. I called Sounds Good and they said I need an annual contract ($150) and that covers one service call and each service call after that is $50. Thats nuts. My request was to change the input on the TV from input 5 to input 7 and they wanted $150. Mysteriously, right after I got their pricing on this and told them there was no way I was going to pay them $150/year, my system stopped working completely. Thats odd given the 2 years it worked fine up to that point. The timing is suspicious. Either way I was done with them.
Putting something in your home you can't update/manage yourself is a mistake for most people, and especially bad for me. Shame on me for letting it happen but my eyes were not on the ball at that point in my life. Sounds Good also made a terrible customer service mistake for wanting to charge for minor updates (that they can do remotely) as i'll never work with them again. They picked a product not necessarily because it was the best but because it guaranteed revenue in the future. A year ago I wanted an update for the system and they wanted $250 for a software update to it just so the software knew what an iPod was (that price excluded the dock). Thats just nuts.
So I did some research and found a Logitech Harmony 900 with the PS3 adapter that looked like it would do the job:
I ordered it from Amazon and it arrived for last weekend. It took me 3 hours to rip the garbage Control4 system out of my setup and install the remote and get it working with everything and tie wrap up all the cables nice and clean again. Since my devices are inside a cabinet and behind the TV and generally in odd places I got the Logitech Precision IR cables to go with it. Logitech's documentation generally stinks for figuring out how to control multiple devices with RF and how to reach them. The precision IR cables weren't even mentioned anywhere, I heard about them on the forums.
Anyway, now everything is hidden and I can control all the devices I controlled before plus my new AppleTV. The PS3 control is actually better since now I can control power too which I couldn't before. The Wii is the only unmanageable device but since its not my DVD player or multimedia player its not a big deal.
Good riddance to Control4. I'd never recommend that product and you should think twice about working with a company that recommends it.
Fall and leaves
Anyway, yet another weekend of leaves. I have my house and several barns. The one barn is 200' long, and the gutters are 30' up. Needless to say cleaning them is a pain. My mother-in-law gave me one of these last year and I finally had a chance to try it:
I have to admit, I didnt expect much out of it and mileage does vary, but it works. It saved me a ton of ladder moving today and I got the house and one barn done, one left to go (the big one).
I wouldnt advise running it when the horses are nearby though -- it does make a racket.
The big thing to remember is to go slowly and back up and go forward for the tough stuff. Lots of big oak trees near us so there's a ton of stuff in the gutters. It held up and ran for several hours and I ran out of time before it did.
If you have a lot of gutters or are just a gadget freak, give it a shot.
Saturday, August 28, 2010
Finally bought another iPhone App
Anyway, i've been doing fitness road biking trying to go every other day. I have a Trek crossover bike:
Not great for pure road work like i've been doing but the roads near me are hard to call roads. I've got a bracket for my iPhone 4 so I can listen to music (over the speaker -- i'm in a dead quiet area and there's no traffic) and watch the GPS. That leads me to EveryTrail. I've been using the free version all summer and I love the way it tracks my pace, the altitude and keeps me from getting lost. Here's a recent ride:
Past Church 8-28-10 at EveryTrail
Since i've been using it every other day I decided to pay the $3.99 for the pro version even though there are NO extra features that I care about in the pro version. I paid to support them. Its a shame they don't have extras in there like something to calculate my performance versus the last time I did the same trip or calculate the maximum inclines and duration of inclines etc. Its a generic application for tracking trails and it does that well.
I've been slowly leveling up on my biking fitness and gear. First a flat kit, then the gloves to avoid sore palms, then the padded bike shorts (I found out why so many people wear them the hard way...). Next summer perhaps i'll break down and get a road bike and see if I can get my distances up. I'm doing 10-12 miles each time in my hilly area. I'll never be a Lance Armstrong but at least i'm not a total couch potato.
Another app i've been loving recently is Waze, a free "social" GPS. Since I spend a lot of time in the car i've been leveling up there.
And finally, Audible came out with their own free app. You may ask why use the Audible app when you can play their audiobooks with iTunes? Its all about the stats to me. I'm a numbers junkie. Total listening time on the audible app since it was released on 7/16: 32 hours. Total audio books in library: 59. I tend to hunt for a good author or series and then wipe it out and move on. If you're looking for a Sci Fi series and have a lot of time I enjoyed the Lost Fleet Series.
Oh and there are some "for pay" apps I have but I got them for free by watching the FreeAppAlert to see if they come up. Always worth a quick look.
If you have any iPhone apps you can't live without let me know, i'm always looking for good ones. Waze was a sleeper I didn't hear about anywhere else. I wonder how many others are out there like that?
Thursday, July 29, 2010
Gmail - When SaaS fails
Searching around on the net showed that many others have hit this problem and there doesn't appear to be any fix. There are some rumors that Apple's Snow Leopard is causing it to crop up more, and the conspiracy theories that Google is doing this to hurt Apple, but either way its an issue.
What made this problem worse is that once the lockout period expired, what ever triggered the problem re-triggered the problem. The result? He was locked out for 6 days. He is no longer using Gmail except for routing.
If your SaaS vendor can decide on some arbitrary undocumented rule that will cause them to lock you out of their product for 24 hours then there's a problem. Combine that the inability to get any real support from Google other than posting in the littered groups or paying for their "premium" support to get a support answer within 48 hours and you have a disaster. Businesses can't live with vendors that behave this way.
I mentioned previously how I use Google Voice for routing my home phone calls, and it seems that Gmail may only be suited for routing too unless Google wakes up and fixes things like this.
The problem didn't hit me, but I fear the day it does and I have no idea what triggers it. I have at least as much mail as he does, but something about his usage pattern set them off. Who will they hit next?
Monday, July 26, 2010
White iPhone 4G appears in Apple Case Selector - oh the irony
Saturday, July 24, 2010
Free GPS for the iPhone and Android
Apples password management on mobile devices is thoughtless
MobileMe Beta - Skip it
Tuesday, June 29, 2010
Apple's forgotten media
iPhone 4 -- first impressions
Friday, June 25, 2010
Cloud vs Desktop
Wednesday, June 23, 2010
iOS4
Wednesday, June 9, 2010
iPhone 4, any competition out there?
Monday, June 7, 2010
iPhone 4
Friday, June 4, 2010
AT&T and new data plans
Tuesday, May 11, 2010
iPhone dilemma

Buried in my AT&T subscription page (why make it easy to find such a thing?) is the information that my 2 year AT&T contract expires on 7/11/2010.
Saturday, May 1, 2010
iPad Charging Issues
They also say that USB hubs may not work:
"iPad may not charge when connected to the USB port on an older Mac, a PC, a keyboard, or to a USB hub.”
I don't know about you, but I have 8 USB things plugged into the MacPro that I was trying to charge the iPad on. Some just aren't a good fit for a hub (USB TV Tuner). If Apple made a device that can't work on a USB Hub well then they made a serious design mistake.

Meanwhile I found a use for the iPad. My wife found it can do Sodoku and the games on it are reasonable. So she's been clocking hours on that. I'm not sure of the economics of a $800 Sodoku device, but at lest its getting used...
Tuesday, April 27, 2010
The wrong response and a correction
While I was away recently I got a letter from Terminix (pest control) with the text below:

Regardless of what you may think of the economy etc this is the wrong thing to do for your customers. If the times are bad, they're bad for your customers too, don't make it worse for them.
So naturally I called them to cancel my account. I was paying $110 3 times a year with the proposed hike to $114 3 times a year. After a chat about the right way to treat customers i'm now on the $98 3 times a year plan. Yes, rather than making an extra $12 from a customer this year, they managed to anger a customer and have instead lost $36 per year from the customer. Sometimes doing nothing is better.
We can only change bad behaviors like this by making the right decisions as consumers.


